Loyalty Program
Available at ABC Achrafieh, Dbayeh & Verdun
1. ABC Achrafieh
Department store: Customer service desk - L2
Mall: Information desk - L0
2. ABC Dbayeh:
Customer Service Desk - L1
3. ABC Verdun
Department Store: customer service desk - L2
Mall: Customer service desk – GF.
Exchange Policy at ABC Department Stores & Online
You can exchange non-sale items purchased from ABC department and franchise stores within one month from the date of purchase.
You can exchange items bought on sale with other sale items or pieces from the new collection within one week from the date of purchase.
Purchased sale or non-sale items can be exchanged for an ABC credit voucher. The voucher can be used within one year in any ABC department or franchise store.
Items must be exchanged with all tags attached and intact, along with the corresponding receipt.
Items should be exchanged in the original condition it was bought in.
Jewelry, accessories, underwear, socks & swimwear cannot be exchanged.
No refunds.
Lost & Found
Found something? Please hand it over to our customer service desk
Lost something? Head to our customer service desk and register your name, telephone number, or email as well as the lost item’s description. Our hosts/hostesses will follow up on your lost item and keep you updated.
1. ABC Achrafieh
Department store: Customer service desk - L2
Mall: Information desk - L0
2. ABC Dbayeh:
Customer Service Desk - L1
3. ABC Verdun
Department Store: customer service desk - L2
Mall: Customer service desk – GF.
Free Lockers
ABC Dbayeh Customer Service Desk – L1
1. ABC Achrafieh:
Department Store; Customer Service Desk - L2
Mall; Information desk-L0
2. ABC Dbayeh:
Customer Service Desk - L1
3. ABC Verdun: Mall;
Customer Service Desk – GF
ABC Achrafieh: Department Store - B1
ABC Dbayeh; Department Store - L2
ABC Verdun: Mall – LG
ABC Dbayeh: GF, L2, & L3
ABC Verdun: Mall; GF, L1, L2, L3 & L4